Average Reviews:
(More customer reviews)I am a software engineer who has used a variety of brands. I got a 3 month old DV6t-2000 i7 quad core with 8GB RAM for development purposes. I trusted in HP brand and bought this computer to see that there is absolutely no support. The computers GET issues from time to time, a well performing computer does not necessarily mean that it is a good product.
The support department is going to offer you to replace the whole panel and reformat the PC if one of your key-caps(in my case up arrow) gets loose or broken. You will have to leave your PC to service department for at least a month if you have warranty, and if your warranty is over may God help you since your will have to pay several hundred dollars. There is absolutely 0 initiative, and prepare to talk to human robots. I went up to their CEO! and could not get a resolution. Managers are arrogant and chooses to fight with the customer instead of offering solutions.
I am an IT expert and strongly suggest advanced and novice users to stay away from HP as far as possible...
05/27/2010
After sending several emails and hours spent on the phone calls, I could get the support department to resolve the issue. However, they sent a whole keyboard panel. So, it seems, once the warranty period is over, I would have to pay for the panel. It is a powerful computer , yet the support is still weak.
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KEY SPECSIntel Core2 Duo Processor T6500(2c)(3)(4b) Genuine Windows Vista Home Premium 64-bit with Service Pack 1(1)(20a) 16.0 inchDiagonal High Definition(8) HP BrightView Display (1366x768) Intel Graphics Media Accelerator 4500MHD (shared) with up to 1759MB totalavailable graphics memory(6) 4096MB DDR2 System Memory (2 Dimm) 320GB (5400RPM) Hard Drive (SATA)(7) LightScribe SuperMulti 8X DVD R/RW with Double Layer Support (6d)(16a)(16d) HP Webcam Wireless LAN 802.11a/b/g/n WLAN(10a)(13) 12 Cell Lithium-Ion battery 1 Year Free Hardware Technical Support UNSURPASSED STYLE Expanding on the sophisticated elegance of the current line, the new dv series isdefined by fluid, modern lines and metalized finishes with surprising innovationsinside and out. High-gloss HP Imprint finish now encases all surfaces visible duringnormal use for greater durability. The dv6 series Imprint pattern provides contrast to the liquid appearance of the metallic finish. The streamlined look is enhanced with a color-matched keyboard and touchpad. And touch media controls light up and become visible only when the system is powered on further enhancing the clean appearance and helping illuminate the 16:9 widescreen. HP's mobile products have won coveted International Red Dot, iF and CES Innovation design awards and been recognized by other leading design institutions.MOBILE ENTERTAINMENT Providing more choices than ever, HP MediaSmart enables access to DVDs, videos,photos, music, Internet TV(15), and streamed or recorded TV (with an optional TVTuner(24) at the touch of a button. Get access to watch the best video clips fromComedy Central, Nickelodeon, and MTV. Built-in demos show you how to add musicto your slide shows or videos with drag-and-drop functionality ? and much more. An HDMI port enables you to watch films on an HD TV. Muvee Reveal makes creating films complete with effects and transitions a snap! Enjoy full screen viewing with the 16:9 aspect ratio. Ex...
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